Job Openings

340B Program Analyst

Action Wellness

POSITION DESCRIPTION

 

Position Title:                     340B Program Analyst

Reports To:                         Director of Performance and Compliance

Department:                      Direct Services

Status:                                  Full time, Nonexempt, eligible for benefits

Basic Function:

This role supports Action Wellness’ 340B Pharmacy Program through ongoing evaluation, review, reconciliation, and auditing.  This position is fully remote and reports to the Director of Performance and Compliance.

Specific Responsibilities:

  • Support 340B pharmacy program compliance with OPA/HRSA, HIPAA regulations and agency policies.
  • Analyze contract pharmacy prescription claims to determine eligibility for 340B drug pricing and to prevent duplicate discounts and diversion.
  • Process 340B enrollments, re-enrollments, and disenrollments.
  • Run quarterly reports to determine staff incentives and submit to Finance.
  • Monitor 340B portals in coordination with the Director of Performance and Compliance to address pending claims and evaluate program outcomes.
  • Update eligible patient and prescriber lists. Maintain 340B patient files with supporting documentation demonstrating record of care.
  • Identify potential compliance concerns and communicate them to the Director of Performance and Compliance.
  • Represent the agency’s 340B program in meetings and other external communications.
  • Communicate with Direct Services staff, external clinics, and contract pharmacies regarding patient eligibility, documentation, and prescription product cost approval.
  • Serve as the agency’s 340B resource specialist by training staff on policies and procedures and answering 340B-related questions.
  • Inform the development of 340B Quality Improvement efforts and changes to CaseWorthy as needed.
  • Other duties, as assigned.

Qualifications: 

  • Bachelor’s degree plus 2 years related experience in medical, pharmacy, or insurance industry setting.
  • Task-oriented, efficient, and organized with excellent attention to detail.
  • Ability to manage schedule and duties independently.
  • Ability to maintain quality and accuracy in all assigned tasks and projects.
  • Ability to review, compare, and reconcile data from multiple sources.
  • Demonstrated experience with MS Excel required; ability to learn new technical skills and software quickly.
  • Strong written and verbal communication skills.
  • Flexible, resourceful, and able to adapt to changing departmental needs.
  • Respect and sensitivity to sexual, cultural, and economic difference.

Performance Standards:

The following performance standards are specific to this position. Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Claim reviews, record management, data reconciliation, and all other tasks performed accurately and on time.
  • Changes/updates communicated to relevant personnel. Information analyzed, presented, and communicated clearly and effectively.
  • Demonstrated understanding of 340B drug pricing program and its implementation in a Ryan White covered entity environment. Successful completion of Apexus 340B University online course.
  • Participate in annual DEI activities.
  • Adhere to the core values as outlined in Employee Handbook.

My signature below attests that I have read the job description for my position and understand the requirements of my role.

____________________________                              _______________________

Signature of Employee                                                   Date

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Housing Specialist

Action Wellness, Inc.

                                                                  POSITION DESCRIPTION

Position Title:             Housing Specialist

Reports To:                Housing Coordinator

Department:              Direct Services

Program:                    Housing / Client Services

Status:                        Full-time, Non-Exempt, eligible for benefits

 

Qualifications:

  • Minimum Bachelor’s Degree, Master’s preferred and experience in social/human service delivery.  Expertise in housing counseling and services, as well as client advocacy.
  • Ability to work with diverse populations and address critical and emergency situations.
  • Sensitivity to cultural and economic differences.  Knowledge of local resources and service pool.
  • Understanding of medical and psycho-social issues related to HIV disease and related conditions.
  • Flexibility in work hours, including occasional evenings and weekends.

 

Basic Function:

  • Provide the full range of direct services to clients seeking assistance with housing that include identifying housing and assistance in accessing rental, mortgage, and utility programs.
  • Function additionally as a direct link and support to clients residing in subsidized housing programs to assist the clients in maintaining housing, developing goals to obtain permanent housing, and report and monitor progress.

 

Specific Responsibilities:

  • Perform intake, face-to-face needs assessment on clients. Obtain medical and all housing demographic data and informed consent information for every client.
  • Assemble care plans together with client, while including other members of support team, but ensuring confidentiality. Consult with care providers in discharge planning and home care plans.
  • Provide specialized housing counseling and advocacy by carrying a caseload of persons symptomatic with HIV disease who have identified housing needs as a primary or major presenting problem.
  • Assist clients in negotiating housing services; provide information, referral, follow-up and monitoring support on at least a monthly basis, reassessing client needs as appropriate.
  • Maintain agency minimum monthly standard of 450 units of service (15 minute increments) per month.
    • Provide housing assessment evaluations for those clients followed by primary case managers, including outside providers. Available for home visits and assistance with home inspections as necessary or required programmatically.  Also available for office visits and hospital visits.
  • Consult with Action Wellness Direct Service volunteers and staff regarding specific client’s plans as appropriate.
  • Provide training to Action Wellness’ staff and volunteers on housing-related issues and concerns. Responsible for updating agency information on housing resources.
  • Provide training to clients on tenants’ rights and responsibilities, housing programs, and other housing resources.
  • Provide education and referrals to clients and members of their support system as required.
  • Build and maintain relationships and work closely with local housing providers, community development & advocacy groups, including city/state public housing programs.
  • Participate in Action Wellness staff and supervisory meetings.
  • Participate in training, and staff development activities as required.
  • Maintain accurate, timely records as required.
  • Complete monthly reporting and progress notes.
  • Provide intake coverage as assigned.
  • Other duties as assigned.

 

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Complete documentation and paperwork on completed Intakes within 24 hours of client interview.
  • All paperwork on contact with clients and referrals made on behalf of clients completed per time frames established in the Direct Service Policy and Procedure Manual and per funding requirements.
  • Document the minimum contact with each client assigned to caseload as per time frames outlined in the Direct Services Policy and Procedure Manual.
  • Active participation in weekly, Individual Supervisory Meetings.
  • Active participation in monthly, Group Supervision Meetings.
  • Completion of monthly statistical reports by the first of the month for the previous month.
  • Attend agency meetings: Direct Service / In-Service / General Staff.
  • Maintain awareness and knowledge of resources, as well as facts related to benefits and entitlements necessary to refer clients for services and to advocate for client needs.

 

 

Position Available: Immediately

 

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and excellent benefits.

 

All resumes will be retained for one year.  No calls please.

 

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

Learn More and Apply

Family HIV Medical Case Manager (Bilingual Spanish/English)

                                                                             Action Wellness

                                                                  POSITION DESCRIPTION

 

Position Title:            Family HIV Medical Case Manager (Bilingual Spanish/English)

Reports To:                Case Management Coordinator

Department:              Direct Services

Program:                    Ryan White Part D

Status:                        Full-time, Nonexempt, eligible for benefits

 

Qualifications:

  • Degree in Social Work, Human Services, Sociology, Psychology or Nursing. Minimum Bachelor’s Degree, Master’s Degree preferred.
  • Minimum of one-year experience in social/human service delivery.
  • Expertise in case management, client advocacy, and women’s health with some supervisory experience preferred.
  • Ability to work with diverse populations and with critical and emergency situations.
  • Sensitive to cultural and economic differences and the concerns of women and children.
  • Knowledge of local resources and service pool.
  • Understanding of medical and psychosocial issues related to HIV disease and conditions.
  • Bilingual Spanish/English
  • Flexibility in work hours, including occasional evenings and weekends for annual agency events.
  • Supervisory experience preferred

 

Basic Function:

  • Provide the full range of case management services to assigned caseload of approximately 35-40 HIV positive clients, including some families, in clinical and/or office settings.
  • Function as a part of the Direct Services team to ensure high quality services are provided to clients.

 

Specific Responsibilities:

  • Act as medical case manager for individuals and families infected/affected by HIV/AIDS.
  • Assess clients’ needs; develop, implement and monitor service care plans.
  • Link clients to appropriate medical, mental health, housing, addiction and support services.
  • Coordinate and monitor services; assist clients with advocating for entitlements.
  • Provide on-site case management in clinics or hospitals as needed.
  • Conduct home visits as necessary.
  • Collaborate with other service providers and agencies.
  • Provide information, education and referral to clients and members of their support system as required.
  • Serve as a resource for the community around AIDS-related issues.
  • Participate in Action Wellness Staff and supervisory meetings.
  • Complete written documentation of client interactions within 2 business days.
  • May supervise one or two Assistant Case Managers.
  • May be responsible for creating and maintaining resource lists.
  • Attend a minimum of 2 medical appointments.
  • Provide intake coverage as assigned.
  • Perform other duties as required.

 

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

 

  • Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual.
  • Maintain and document at least the minimum contact with each client assigned to caseload as per time frames detailed in the Direct Services Policy and Procedure Manual.
  • Maintain a minimum of 450 units of service (15-minute time increment) per month.
  • Maintain a strengths-based approach in interactions with clients.
  • Proactively advocate for clients, exhausting all available resources.
  • Participate in weekly individual supervisory meetings.
  • Participate in monthly Group Supervision meetings.
  • Attend Direct Service and General Staff Meetings.
  • Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for client needs.
  • Adhere to core values as outlines in Employee Handbook.

 

 

Position Available:     Immediately

 

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and excellent benefits.

 

All resumes will be retained for one year.  No calls please.

 

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

 

Learn More and Apply

Housing Counselor

Position Title:             Housing Counselor

Reports To:                Housing Medical Case Manager (MCM) Coordinator

Department:              Direct Services

Program:                    Division of HIV Health

Status:                        Full-time, Non-Exempt, eligible for benefits

This position is part of a new program that will develop and implement a new transitional housing and supportive services program aligned with Housing First principles for people with HIV in Philadelphia. Services include: housing counseling, housing MCM and placement in subsidized rental units in Philadelphia. The goals of this program are to 1) retain clients in HIV medical care in order to achieve viral suppression and 2) locate affordable and/ or subsidized, permanent housing within 48 months.  Persons currently experiencing homelessness and persons who are unstably housed will be prioritized for this program.

Qualifications:

  • Bachelor’s degree in human services OR three or more years of previous experience in providing housing counseling and services.
  • Able to manage a caseload of 20 participants.
  • Knowledge of  Harm Reduction, Housing First and knowledge of trauma-informed care in the delivery of services.
  • Ability to use a Coordinated Entry platform for housing applications.
  • Knowledge of housing inspections prior to acquisition of housing and during residence of the housing unit.
  • Demonstrated ability to work with individuals of different gender orientations, and sexual, racial, ethnic and economic backgrounds.
  • Knowledge of Philadelphia resources in particular housing services, financial, and vocational resources.
  • Thorough understanding of medical and psychosocial issues related to HIV infection, homelessness and poverty
  • Flexibility in work hours, including evenings and weekends.
  • Experience or willingness to acquire competency in financial counseling.
  • Bilingual in Spanish a plus but not required.

Basic Function:

Provide the full range of direct services to clients seeking assistance with housing that includes identifying housing, performing inspections and establishing ongoing contacts with a network of landlords including educating landlords on the rules and responsibilities of the program.

Specific Responsibilities:

  • Locate residential rental housing units for participants
  • Conduct inspections.
  • Establish and maintain relationships with landlords and property managers.
  • Facilitate renewal of
  • Provide rental subsidies for participants that are cost-burdened.
  • Identify resources for participants with moving expenses and furniture, home supplies, and other
  • Advocate for the program participants with any housing concerns and interaction with landlord.
  • Coordinate with the Housing MCM to apply for and obtain affordable, permanent housing for program
  • Create, maintain, and update client files on a regular
  • Participate in intensive substantive coaching and counseling training in financial management and personal
  • Educate clients on vocational opportunities.
  • Educate clients on tenants’ rights and responsibilities.
  • Work closely with Housing MCM to place clients in permanent housing
  • Participate in Action Wellness staff and supervisory meetings.
  • Participate in training, and staff development activities as required.
  • Complete monthly reporting and progress notes as required.
  • Other duties as assigned.

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Maintain housing inspection certification and /or required training.
  • All paperwork on contact with clients and referrals made on behalf of clients completed per established time frames.
  • Document contact with assigned clients to caseload as per established time frames.
  • Active participation in weekly, Individual Supervisory Meetings.
  • Active participation in monthly, Group Supervision Meetings.
  • Completion of monthly reports as needed.
  • Attend agency meetings: Direct Service / In-Service / General Staff.
  • Maintain resources, related to landlord and property manager network, market rents, as well as facts related to financial counseling and vocational opportunities.

 Position Available: Immediately

 Salary: $43,000 – $47,000 based on experience

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and competitive benefits.  Send resume and a cover letter to:

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

All resumes will be retained for one year.

 

Learn More and Apply

Housing Medical Case Manager (MCM)

Position Title:              Housing Medical Case Manager (MCM)

Reports To:                Coordinator

Department:              Direct Services

Program:                    Division of HIV Health (DHH)

Status:                        Full-time, Non-Exempt, eligible for benefits

This position is part of a new program that will develop and implement a new HIV-specific transitional housing and supportive services program aligned with Housing First principles for people with HIV in Philadelphia. Services include: housing counseling, housing MCM and placement in subsidized rental units in Philadelphia.

The goals of this program are to 1) retain clients in HIV medical care in order to achieve viral suppression and 2) locate affordable and/ or subsidized, permanent housing within 48 months.  Persons currently experiencing homelessness and persons who are unstably housed will be prioritized for this program.

 

Qualifications:

  • Bachelor’s degree in Social Work, Human Services, Sociology, Psychology or Nursing. Master’s preferred.
  • Expertise in HIV case management and client advocacy.
  • Demonstrated ability to work with individuals of different gender orientations, and sexual, racial, ethnic and economic backgrounds.
  • Knowledge of Philadelphia resources in particular housing resources.
  • Thorough understanding of medical and psychosocial issues related to HIV infection.
  • Flexibility in work hours, including evenings and weekends.
  • Knowledge of Housing First principles, Harm Reduction and trauma-informed care.
  • Fluency in Spanish a plus.

 

 

Basic Function:

  • Provide the full range of case management services to clients with HIV, approximately 40 clients.
  • Function as a part of the Direct Services team to ensure high quality services are provided to clients.

 

Specific Responsibilities:

  • Receive referrals from DHH Housing Program as assigned by Supervisor and enter client into Case Worthy database.
  • Adhere to DHH standards and guidelines regarding delivery of Housing Medical Case Management
  • Complete the Comprehensive Assessment and Plan (CAP) with all clients at intake and every three months while enrolled in the program.
  • Assists clients with implementation of service care plans with the goals of locating permanent, affordable housing and achieving and/or maintaining viral load suppression; by effecting linkages between service systems, helping clients to access needed services, coordinating multiple services, monitoring and following-up with the client and service providers, and by advocacy when necessary.
  • Maintain regular, periodic contact with client to check on follow through with referrals (linkages) and to assess their health
  • Create, maintain, and update client files on a regular basis including documentation of client medical visits and viral
  • Develop a discharge plan that includes next steps once clients have obtained permanent, affordable housing
  • Work as a team with Housing Counselor with, at a minimum, monthly contact
  • Linkage to buddy program and vocational services, as appropriate.
  • Perform ongoing home visits as well accompany clients to medical provider appointments
  • Perform other duties as required.

 

 

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Program Manual.
  • Maintain and document at least the minimum contact with each client assigned to caseload as per time frames detailed in the Program Manual.
  • Maintain a minimum of designated units of service (15-minute time increment) per month.
  • Maintain a strengths-based approach in interactions with clients.
  • Proactively advocate for clients, exhausting all available resources.
  • Participate in weekly individual supervisory meetings.
  • Participate in monthly Group Supervision meetings.
  • Attend Direct Service and General Staff Meetings.
  • Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for client needs.
  • Adhere to core values as outlined in Employee Handbook.

 

Position Available: Immediately

Salary: $48,000 – $52,000 based on experience    

 

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and competitive benefits.  Send resume and a cover letter to:

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

 

All resumes will be retained for one year.

 

Learn More and Apply

Bilingual Family Assistant Case Manager (Spanish or French)

Action Wellness

POSITION DESCRIPTION

Position Title:           Bilingual Family Assistant Case Manager (Spanish or French)

Reports To:               Coordinator

Department:              Direct Services

Program:                    AACO

Status:                        Full-time, Non-Exempt, eligible for benefits

Qualifications:

  • Degree in Social Work, Human Services, Sociology, Psychology or Nursing. Minimum Bachelor’s Degree, Master’s preferred.
  • Expertise in case management and client advocacy.
  • Ability to work with diverse populations and with critical and emergency situations.
  • Understanding of medical and psychosocial issues related to HIV disease and related conditions.
  • Fluency in Spanish or French a plus.
  • Some flexibility in work hours, including occasional evenings and weekends.

Basic Function:

  • Assess clients’ needs; develop, implement and monitor service care plans.
  • Assistance with activities of daily living
  • Assistance light housekeeping
  • Assist with medication adherence and monitoring
  • Instruct on Universal blood and body fluid precautions
  • Offer emotional support and a consistent connection to services.

Specific Responsibilities:

  • Act as medical case manager for individuals and families infected/affected by HIV/AIDS.
  • Assess clients’ needs; develop, implement and monitor service care plans.
  • Link clients to appropriate medical, mental health, addiction and support services.
  • Accompany clients to at least 2 medical visits per year.
  • Coordinate and monitor services; assist clients with advocating for entitlements.
  • Provide on-site case management in clinics or hospitals as needed.
  • Conduct home visits as necessary.
  • Collaborate with other service providers and agencies.
  • Provide information, education and referral to clients and members of their support system as required.
  • Serve as a resource for the community around AIDS-related issues.
  • Participate in Action Wellness’ staff and supervisory meetings.
  • Complete written documentation of client interactions within two business days.
  • Provide intake coverage as assigned.
  • Perform other duties as required.

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual.
  • Maintain and document at least the minimum contact with each client assigned to caseload as per time frames detailed in the Direct Services Policy and Procedure Manual.
  • Maintain a minimum of 450 units of service (15-minute time increment) per month.
  • Maintain a strengths-based approach in interactions with clients.
  • Proactively advocate for clients, exhausting all available resources.
  • Participate in weekly individual supervisory meetings.
  • Participate in monthly Group Supervision meetings.
  • Attend Direct Service and General Staff Meetings.
  • Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for client needs.
  • Adhere to core values as outlined in Employee Handbook.

Position Available: Immediately

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and excellent benefits.

All resumes will be retained for one year.  No calls please.

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

Learn More and Apply

Medical Case Manager

Action Wellness

POSITION DESCRIPTION

Position Title:              Medical Case Manager

Reports To:                Coordinator

Department:              Direct Services

Program:                    AACO

Status:                        Full-time, Non-Exempt, eligible for benefits

Qualifications:

  • Degree in Social Work, Human Services, Sociology, Psychology or Nursing. Minimum Bachelor’s Degree, Master’s preferred.
  • Expertise in case management and client advocacy.
  • Ability to work with diverse populations and with critical and emergency situations.
  • Understanding of medical and psychosocial issues related to HIV disease and related conditions.
  • Fluency in Spanish or French a plus.
  • Some flexibility in work hours, including occasional evenings and weekends.

Basic Function:

  • Provide the full range of case management services to HIV positive clients assigned to caseload of approximately 40-45 clients.
  • Function as a part of the Direct Services team to ensure high quality services are provided to clients.
  • Weekly meetings are held at Action Wellness’ main office in Center City.

Specific Responsibilities:

  • Act as medical case manager for individuals and families infected/affected by HIV/AIDS.
  • Assess clients’ needs; develop, implement and monitor service care plans.
  • Link clients to appropriate medical, mental health, addiction and support services.
  • Accompany clients to at least 2 medical visits per year.
  • Coordinate and monitor services; assist clients with advocating for entitlements.
  • Provide on-site case management in clinics or hospitals as needed.
  • Conduct home visits as necessary.
  • Collaborate with other service providers and agencies.
  • Provide information, education and referral to clients and members of their support system as required.
  • Serve as a resource for the community around AIDS-related issues.
  • Participate in Action Wellness’ staff and supervisory meetings.
  • Complete written documentation of client interactions within two business days.
  • Provide intake coverage as assigned.
  • Perform other duties as required.

Performance Standards:

The following performance standards are specific to this position.  Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual.
  • Maintain and document at least the minimum contact with each client assigned to caseload as per time frames detailed in the Direct Services Policy and Procedure Manual.
  • Maintain a minimum of 450 units of service (15-minute time increment) per month.
  • Maintain a strengths-based approach in interactions with clients.
  • Proactively advocate for clients, exhausting all available resources.
  • Participate in weekly individual supervisory meetings.
  • Participate in monthly Group Supervision meetings.
  • Attend Direct Service and General Staff Meetings.
  • Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for client needs.
  • Adhere to core values as outlined in Employee Handbook.

Position Available: Immediately

Action Wellness is an Equal Opportunity Employer. Action Wellness offers a supportive work environment and excellent benefits.

All resumes will be retained for one year.  No calls please.

Action Wellness – Human Resources

1216 Arch St., 6th floor

Philadelphia, PA  19107

 

Learn More and Apply

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